Finchley Central

Leading IT Service Provider with a proven track record in IT, has following vacancy for a assistant B2B telesales manager. You must have proven track record in Telesales Outbound, you also must have experience as a manager or assistant manager or team leader. You will be required to do report preparation, performance analysis, lead assignment/data base management, Team meetings, motivation, 1:1 training. Skills Clear understanding of the key foundations/principles of the profession. Numerical sound – good with statistical analysis and trend spotting Methodical/Structured approach to targets and development Excellent communication, motivation and people skills

Bounds Green

We require a experienced Audio secretary , you must have audio typing speed of 60wpm, you will be working for the tax specialist, you will be required to deal with all routine correspondence, you must have some computer skills in word, excel, you will be required to answer the phones and do some diary management.

Hendon

Experienced book keeper - Trial balance, bank reconciliation, bought and sales ledgers - cash books. Stable work record and fully conversant with Sage Line 50 Excel experience also required for cash flow charts. Confident and articulate telephone manner, ability to work on own initiative as Financial Director travels extensively. Hours 9-5 Lovely offices based in Hendon

Staples Corner

Previous experience working for an ISP is essential. Technical support advisor vacancies - acting as 1st 2nd and 3rd line technical support for large customer base and internal departments. Taking inbound calls dealing with both IP Stream/LLU Data Faults and WLR/LLU Voice faults. Logging and escalating faults to their partners SMS(Service Management Centre) & BT Open Reach Responding to customer emails and letters. Troubleshooting and diagnosing customer related internet issues. Excellent phone manner, attention to detail, working to strict SLA'S Knowledge of Word and Excel. MINIMUM OF 6 MONTHS ISP SUPPORT EXPERIENCE OR EQUIVALENT IS ESSENTIAL. Experience in the following skills are preferred.; Using BT ECO Whoosh/Repair. Fault Logging and tracking Excellent understanding of LLU (local Loop Unbundling) Knowledge of BT Networks and infrastructure

Cricklewood

Experienced (minimum one year) Customer Service Advisor required for leading Utilities Group. My client requires experienced Call Centre Operators to work in their expanding and highly successful Energy department. Ideally you will have worked in an Energy environment (Gas or Electricity) and have experience dealing with supplier changes, meter/billing issues etc. We are also recruiting for the general Customer Service Centre - experience in Telecoms would be very beneficial. Your skills and attributes will include the ability to work successfully in a busy Call Centre environment, a professional telephone manner and approach and the ability to deliver excellent customer service. Graduates are welcome to apply - most especially if you have complemented your studies with work in a Call Centre. There is a generous basic of up to ?18.5K + performance bonuses which will enhance your earnings to a potential ?23K++

Finchley Central

A Leading IT Service Provider is looking for a Client Services Executive to join an exciting and challenging environment. The successful candidate will be responsible for developing and maintaining the client service department. You will be working alongside exciting clients advising them of new products and services, assisting with the client road map and ensuring they are kept up to date at all times. To be considered for this role you must have - - Proven commercial acumen, along with strong listening and interpersonal skills - An understanding of Information Technology with a particular focus on Microsoft Solutions - Experience with dealing with clients face to face and on the phone. - Proficient at capturing requirements and conveying them to relevant parties via clear and detailed project documentation Thank you for your interest, we regret we can only contact candidates who match the criteria given

Mill Hill

The ideal candidate will have at least 1 year relevant experience as well as a sound knowledge of motor and household. Sound communication skills are required to work for this very highly service orientated broker.

Cricklewood

Working for a leading utlities/telecoms provider, you will be working for an expanding department that manages customer moves and transfer of services. The ideal candidate will have a strong customer focus, a professional telephone manner and strong organisational skills. The role will be a blend of inbound/outbound call handling and managing associated admin tasks. This is an urgent role but we can only respond to shortlisted applicants

Colindale

Working for an award winning caterers in Colindale. Working in the lively sales office, managing calls and enquiries and processing orders. Lovely friendly team - will suit a down to earth and friendly person, with a stable work history and mature approach.

Cricklewood

Urgently required, Customer Service advisors with an "Energy" background. Our client is seeking professional call centre staff with a proven background working in a hectic gas/electricity/both environment. Urgent vacancies

Colindale

An excellent opportunity to join and established and expanding organisation which offers solutions to retailers, restaurants etc. It would be beneficial for you to have minimum 2 years experience of FoxPro, working with in a commercial systems environment. You will enjoy involvement at every stage of development, from initial analysis through to testing and implementation. Ideally you will have some client facing skills as you will be involved in client visits to assist in systems analysis. Strong communications skills and the ability to work successfully within a hard working but fun environment are essential. URGENT VACANCY

cricklewood

Working in a busy inbound sales environment, converting intitial enquiries in sales for this highly-successful organisation. In order to succeed in this role it is essential that you have a clear and professional telephone manner, excellent inter-personal skills and a proven ability to convert enquiries into sales.

North London

PA To Partner - working on Commercial Litigation Previous experience is essential. - must be familiar with complete litigation process from commencement to Trial. Good audio typing skills essential. Hours 9.15-5.30 Very busy and established practice.

Cricklewood

Opportunity to join a small but busy marketing team. Minimum one year relevant experience - preferably marcoms. Wide range of duties including reviewing and approving advertising material in both print and new media formats. Managing unapproved advertising both by phone and by email. Ensuring that a range of up to date approved advertising is available for to download from the Intranet. Internal liaison with supervisors and managers to obtain any necessary revisions to the range of marketing and material.

Staples Corner

Previous Telecoms experience working for BT or another provider. My client is looking for a Line Rental Provisioning Administrator. The successful applicant will report to the Department Manager and will be dealing with Business provisioning requests. Duties and responsibilities will include: ? Processing new line installation requests for Business customers ? Processing change of address requests for Business customers ? Liaising with BT Openreach,and internal customers to arrange appointments ? Residential post live administration work (including reconnections, directory entries, line ceases and engineer charge disputes) ? General line rental administration duties and Ad Hoc projects ? Applicants should have BT or previous industry provisioning experience

N22, London

A Purchase Ledger Clerk is required to join the team within the Finance Department of an entertainment venue. The successful Candidate must have proven working knowledge on Purchase Ledger, preferably Sigma. Will be running daily, weekly, monthly purchase ledger reports and experience dealing with large volume of invoices. Part of the duties will include matching, batching, coding, inputting of invoices, dealing with supplier statements reconciliations and payment runs.

N22, London

A Purchase Ledger Clerk is required to join the team within the Finance Department of an entertainment venue. The successful candidate must have 4 - 5 years working experience within this field working on a computerised purchase ledger system and have experience of dealing with large volume of invoices. Part of the duties will include matching, batching, coding and inputting of invoices, dealing with supplier statement reconciliations and payment runs.

Finchley Central

The successful applicant will be working alongside the sales team and technical team, designing solutions for clients, and liaising with 3rd party suppliers. Working at a Senior Level, you will have a consultative service approach and a good understanding of how the client and technology can solve client issues. Please do not apply to this role if you do not have the following- - currently working in a similar role doing pre sales/ consultancy - MCSE, CCNA PRINCE2 & ITIL - Knowledge of Network Design & Architecture - The ability to produce advanced technical concepts - Experience in presenting at Director or CEO level. If you are interested in this role then please contact Lee

Cricklewood

Previous Experience working for a ISP is essential. Acting as 1st, 2nd & 3rd line technical support for our customer base and internal departments. Supporting all versions of Windows and Mac 0S Setting up and configuring wireless routers and Networks. installation and configuration of modems, Outlook, Outlook express and Windows Mail. Responsible for managing Escalated call backs issued by our internal departments and senior management . Extensive knowledge of LLU, IP stream and WLR products. Responsible for raising and chasing LLU Data , IP Stream &WLR products . Corresponding with our strategic partners to ensure that SLA’s are met and network deficiencies are reported and resolved. Providing specialised support for LLU, IP Stream and WLR services for our customers and external executives. Extensive investigation into known issues surrounding LLU, IP Stream and WLR in order to arrive at a sufficient resolve. Create and execute new strategies, processes and procedures that lead too and improve the internal workings of the technical department . Responsible for delivering training and coaching of new products and services. Involvement and working with all of our internal and external systems, BT Eco, BT wholesale, BT Eco repair, Netsuite ticketing system, Live portal, Live chat, One Shot check and woosh. Responsible for providing in-depth weekly call reports for the department to help improve call quality and availability times .